Recorded at CAPA Airline Leader Summit - Airlines in Transition 2025, 8-9 May 2025

Beyond Miles: Building true loyalty with Gen Z

Name: Beyond Miles: Building true loyalty with Gen Z
Uploaded: 2025-05-08T00:00:00.000+10:00
Description: Traditional loyalty programs are no longer enough. This session dives deep into the values and expectations of Gen Z, revealing how airlines can create authentic connections that translate into lasting loyalty and increased revenue.

Traditional loyalty programs are no longer enough. This session dives deep into the values and expectations of Gen Z, revealing how airlines can create authentic connections that translate into lasting loyalty and increased revenue.

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